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Call Center Training: Sales and Customer Service Training for Call Center Agents

899 $

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Time

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Modules

6 Lessons

Level

Certificate

12k Enrolled

899 $

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Course Overview

The success of Call Centers depends on well-trained agents who understand the best ways to listen and be heard. Each customer interaction has elements of both sales and customer service skills, which trainers will explore in detail throughout this workshop.

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FAQ

This course will be delivered as a self-paced e-learning module.
Our online courses are delivered in English.
All our online courses are accredited by the KHDA.
For multiple employee e-learning programs please contact us.
No, our online e-learning courses can be taken without prior pre-requisites.
Yes. Upon full attendance and successful completion, you will receive a certificate of participation or accreditation, depending on the course.
Absolutely. All programs can be delivered privately at your company or virtually for your team, customized to match your internal goals and structure.

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